In this episode of the Ally All Ears podcast, host Emma Hancock interviews Matt Broome, Senior Director of Product Development at Ally Financial, discusses the rise in auto theft, which has increased by 25% since 2019, and the need for better theft prevention and recovery solutions. 

n this episode of the Ally All Ears Podcast, Aaron Lee, Senior Director at Ally Dealership Insurance, discusses the growing threat of cyberattacks on dealerships and the importance of staying vigilant. He shares essential tips for safeguarding against these risks and highlights the need for specialized cyber insurance coverage to protect your business.

In this episode of the Ally All Ears podcast, host Emma Hancock interviews Kelly Olson, Senior Director of Operations for SmartAuction at Ally Financial, about the importance of quality control in online wholesale auctions. 

Join Emma Hancock in an insightful conversation with Michele Holdosh, Senior Director of Strategic Initiatives at Ally Financial, as they delve into the vital role of compliance in dealership operations

In this episode, host Emma Hancock speaks with Ally Executive Director Mike Woodward on the rapid growth of e-contracting. He highlights the benefits, such as faster approvals, reduced errors, and significant time and cost savings for dealerships nationwide.

Join host Emma Hancock and Aaron Lee, Senior Director at Ally Dealership Insurance, as they speak about the rising challenges of vehicle theft and fraud.

Host Emma Hancock, dives into the transformative impact of electric vehicles on F&I with Patrick Hennessey, Senior Director at Ally Financial.

In this episode, Sathish Muthukrishnan, Chief Information, Data and Digital Officer at Ally Financial, discusses the impact of AI in the financial services sector, Ally’s approach to AI and how the company is thinking about using AI to support its auto business.

In this episode, host Emma Hancock and David Holland, senior vice president of insurance, P&C, at Ally Financial, discuss how weather-related events and changing inventory values are impacting dealerships, emphasizing the need for regular insurance policy reviews and the emergence of new insurance products and monitoring technologies to mitigate risks.

Allan Brace, operations product manager from Ally Financial, discusses the impact of electric vehicles (EVs) on dealership service departments.

Matt Siman, area growth leader at Ally Financial, discusses ways dealerships can increase F&I product penetration and maintain F&I margins even as the affordability squeeze gets tighter

Josh Callahan, Senior Director, remarketing services at Ally Financial, talks ways to help dealers source used vehicles more efficiently and maintain their used car margins.

Erikka Tiffani Wells, general sales manager at Walser Polar Chevrolet in White Bear Lake, Minnesota discusses ways to ensure dealers are building and fostering a work environment that is inclusive for both staff and shoppers.

Dealership turnover reached a 10-year low last year, according to NADA – but as inventory shortages ease, the turnover rate is expected to rise. What can dealerships do to engage and retain key top talent and high performers?

Ellie Harris, senior director of sales at Ally Financial, shares tips that can help dealerships evolve their F&I practices and exceed changing customer expectations.

Matt Broome, senior director of product development at Ally Financial, discusses how inventory shortages are impacting F&I product sales and some tips for keeping sales going strong.

Tammy Linkfield, senior vice president of Ally Financial Central Region, and Kelly Stumpe, CEO of The Car Mom, discuss developing customer trust amid current inventory concerns and strategies dealers may use to improve their long-term customer relationships

Steve Kaputsa, Senior Vice President of Remarketing Services at Ally discusses ways that dealers may consider sourcing used vehicles and how they can get creative with the inventory.

Gabe Garroni, Senior Vice President of Insurance Sales for Ally, discusses ways sales and F&I can address customer concerns regarding EVs and promote services and products that protect electric vehicles at the dealership.

In this episode we interview Nick Jackson, manager of dealer training for Ally, to discuss how dealers could form bridges across dealership departments by encouraging communication and teamwork.