While the drastic shortage of used-car inventory continues to slowly ease, it has indelibly changed the ways dealers source used vehicles. They’ve been forced to embrace new sourcing strategies, include using multiple auction channels and purchasing cars from distant locations they never would’ve considered before. But even as digital tools help dealers source vehicles more efficiently, new challenges keep arising, such as assessing the condition of used electric and ride-share vehicles and buying cars with confidence from afar. To help dealers understand the “new normal” in this rapidly changing arena, Josh Callahan, senior director of SmartAuction at Ally Financial, provides some insights.
