GM tops in customer loyalty for 3rd year

From left, Kumar Galhotra, Ford Motor Co.'s then-chief marketing officer, receives an award from David Flynn of IHS Markit. Ford holds an eight-year streak for loyalty to make. (GLENN TRIEST)

March 24, 2018 05:00 AM

For the third year in a row, General Motors finished as the top automaker in IHS Markit's Automotive Loyalty Awards, while Ford extended its streak to eight years for customer loyalty to a specific make.

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