NADA Show

How dealers can hire and keep top talent

Suzanne Malo of DHG Search warned that hiring out of desperation inevitably results in a bad hire. Adam Robinson of Hireology said employee turnover costs a dealership with 55 staffers about $400,000 a year for search and training, and in potential lost sales and service business. (JOE WILSSENS)
February 06, 2017 05:00 AM

NEW ORLEANS -- In the quest to recruit and retain talent, dealers must create a hiring process and a desirable culture that includes stable pay, good hours and career growth opportunities, experts said at the Automotive News Retail Forum here.

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