JUSTIN SHORESservice manager, RocketTown Chrysler-Dodge-Jeep-Ram
"If I do some warranty repairs for Chrysler with an unskilled person, I eat it, I pay for it."
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FCA certification levels
Level 0: Basic workplace safety, use of scan tools, customer relations, new-car prep, Mopar terminology
Level 1: Semiskilled training in 7 areas, including automatic transmission, chassis systems
Level 2: Skilled training in 7 areas
Level 3: Brand-specific master technician equivalent
Source: FCA US
By any measure, Lompoc, Calif., should be a fruitful market for Jeep, Dodge, Chrysler and Ram vehicles.
