Best Practices

Dealership group, staff split costs of tablets

Salesman Joe Leavitt uses his tablet computer to work with customers at Ford of Kirkland, outside of Seattle. The tablets enable salespeople to help customers faster.
AK
By:
Alex Kwanten
February 22, 2016 05:00 AM
50-50 on tablets

By splitting the cost of tablets with sales staff, Hyundai of Kirkland and Ford of Kirkland, Wash., boosted lead response time and close ratios, improved employee retention and lowered information technology costs.

A dealership group east of Seattle has its sales staff buying into the use of tablet computers -- literally.

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