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Lexus experiments with no-haggle dealer pilot, Bracken says

Jeff Bracken: "While negotiation-free pricing is not revolutionary, we strongly believe the concept will further elevate transaction transparency and customer care." (Greg Horvath)
LC
By:
Lindsay Chappell
August 05, 2015 05:00 AM

TRAVERSE CITY, Mich. -- Lexus is testing out a non-negotiation approach for dealers in a bid to improve customer satisfaction.

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