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Flood of vendors
Here are tips for coping with the endless sales pitches that dealers receive.
• Question fellow dealers.
• Check dealer publications.
• Give vendors a few minutes to explain their value.
• Check to see whether state dealer associations have preferred vendors.Hello O.C.,
• Beware of companies that don't understand dealership operations.

Steve Cook was respected for being "savvy but cynical" when making purchase decisions. Now his views are seen as "dated and obsolete," he says.