Lexus dealers count on new product, new store look
Age: 54 Dealer since: 1983Dealerships: Lexus of Manhattan, Lexus of Queens and Bay Ridge Lexus, all in New York Lexus new-car sales in 2013: Bay Ridge, 1,600; Manhattan 1,550; Queens, 1,350 Quote: "What used to be a 'wow' factor is now standard. Our goal as dealers is to re-invent ourselves so that we can take this great experience that has become the standard and go to the next level. Our competition has taken a page out of our playbook."
