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Survey: Mercedes stores have the most effective salespeople

(BLOOMBERG)
MR
By:
Mark Rechtin
July 08, 2013 05:00 AM

LOS ANGELES -- A study of car dealership sales techniques shows that luxury brands often are the most effective deal-closers and also are best at making customers happy. Among mass-market brands, Hyundai, Kia, Ford and Toyota were the leaders.

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